Privacy.

WebsiteDelivered LLC ("we," "our," or "us") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Information you provide directly: business name, contact name, email address, phone number, mailing address, payment information, and any messages or files you upload to your client portal.

Information collected automatically: IP address, browser type, device information, pages visited, referring URLs, and timestamps via standard server logs and analytics cookies.

Information from third parties: publicly available business information (Google Places, Yelp) used for outreach to prospective customers, payment confirmation from Stripe, domain registration details from Dynadot.

2. How We Use Your Information

• Deliver, maintain, and support the websites and services you purchase
• Process payments and manage subscriptions
• Communicate with you about your account, project updates, and renewals
• Send transactional emails (welcome, monthly updates, invoices, payment reminders)
• Improve our services and develop new features
• Detect and prevent fraud, abuse, and security incidents
• Comply with legal obligations

3. How We Share Information

We do not sell your personal information. We share information only with:

• Service providers: Stripe (payments), Amazon SES (email delivery), Cloudflare (hosting & DNS), Dynadot (domain registration), VoIP.ms (SMS), AWS (storage & backups)
• Legal requirements: when required by law, subpoena, or to protect rights and safety
• Business transfers: in connection with a merger, acquisition, or sale of assets

4. Cookies & Analytics

We use first-party cookies for session management and analytics. We use Google Analytics 4 and Microsoft Clarity to understand how visitors use our site. These tools collect anonymized usage data. You can disable cookies in your browser settings or via our cookie consent banner.

5. Data Security

We implement industry-standard security measures including TLS/SSL encryption in transit, AES-256 encryption at rest for backups, access controls, and regular security audits. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.

6. Data Retention

We retain personal information for as long as necessary to provide our services and comply with legal obligations. Inactive prospect data is purged after 24 months. Cancelled client data is retained for 7 years for tax/accounting purposes, then deleted.

7. Your Rights

You may request to:

• Access the personal data we hold about you
• Correct inaccurate personal data
• Delete your personal data (subject to legal retention requirements)
• Export your data in a portable format
• Opt out of marketing communications

To exercise these rights, email privacy@websitedelivered.com. We will respond within 30 days.

8. International Users

Our services are operated in the United States. By using our services, you consent to the transfer and processing of your information in the United States.

9. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes via email or a prominent notice on our website. Continued use of our services after changes constitutes acceptance.

11. Contact

WebsiteDelivered LLC
Email: contact@websitedelivered.com
Privacy inquiries: privacy@websitedelivered.com