Question 1

Do I need to buy special phones?

Accepted Answer

Not necessarily. Most VoIP systems work through an app on your existing smartphone or computer — no hardware required to get started. If you prefer physical desk phones, we can recommend a few good options.

Question 2

What happens if my internet goes down?

Accepted Answer

We set up call forwarding as a backup so if your internet drops, calls automatically forward to a cell phone or another number. Your customers won't hear a disconnected line — they'll just reach someone.

Question 3

Can remote employees use the same phone system?

Accepted Answer

Yes — that's one of the biggest advantages of VoIP. A team member working from home in another state can have an extension on the same system as your main office. They answer and transfer calls just like they're sitting at the next desk.

Question 4

Can I keep my existing phone number?

Accepted Answer

Yes. Number porting moves your existing number from your old provider to the new system. It takes a few days and some paperwork — we handle it. Your number stays the same, your customers won't notice a thing.

Question 5

Can we have an auto-attendant that says our company name?

Accepted Answer

Absolutely. We record a professional greeting (you can provide your own or we arrange it), set up the menu — 'Press 1 for Sales, Press 2 for Support' — and make sure callers reach the right person every time.

A real phone number
your business uses.

Built right. Done right.

Local or toll-free

Routes to your team

Works anywhere

Let’s build
something good.

A real phone numberyour business uses.